A storefront concierge on your site and on WhatsApp.
We build an AI ecommerce chatbot that lives on your store and on WhatsApp — recommending products, answering sizing and shipping questions, tracking orders, and nudging abandoned carts back to checkout. It connects to Shopify or your catalogue and reports into Obsivara, so you see conversations that convert, per-chat cost, and any reply that failed to send when a customer was ready to buy.
- Product questions answered instantly, 24/7
- Abandoned carts recovered with real conversation
- Order and returns tickets deflected from your team
- Failed replies and per-chat cost caught in Obsivara
AI Ecommerce Chatbot, done for you.
Product discovery & recommendations
Connect to your catalogue so the bot suggests the right products by need, budget, and style, answers stock and variant questions, and links straight to the product or cart.
Order status & post-purchase
Handle 'where's my order', returns, and exchange questions by pulling live order data, so support tickets don't pile up around every shipment.
WhatsApp & cart recovery
Meet customers on WhatsApp and web chat, and follow up on abandoned carts with a helpful, personalised nudge rather than a generic discount blast.
OpenAI / Claude · RAG · vector DB · embeddings · your docs, help center & CRM
Build → connect → monitor.
Scope & build
On a short call we scope exactly what you need, then design and ship it around your stack, data, and guardrails — with a fixed plan and timeline before any work starts.
Connect to Obsivara
Every system we build is wired into Obsivara read-only from day one — via native n8n, SDK, OpenTelemetry, or webhook. No proxy in your request path, so it never adds latency or a failure point.
Monitor & improve
You get cost intelligence, health scoring, silent-failure alerts, and a weekly audit — and we keep it reliable and tune it as your usage grows, or hand it over entirely.
Built by us. Watched by Obsivara.
Because we build the AI observability platform these bots run on, monitoring isn't an afterthought — every chatbot ships connected to Obsivara via one read-only API key, with per-conversation cost attribution, hallucination and failure detection, and health scoring live from day one. Nothing sits in your users' request path, so nothing we add can slow a reply down.
AI Ecommerce Chatbot — common questions
Does it connect to Shopify and WhatsApp?
Yes — it reads your live catalogue and order data from Shopify (or a similar platform) and runs on the official WhatsApp Business API plus your site. WhatsApp conversation fees are billed to your own Meta account; Obsivara tracks the AI cost alongside them.
Can it handle product questions without inventing details?
It answers from your real catalogue and policies, not guesses, and defers to a human on anything it can't confirm. Obsivara logs every conversation so a wrong recommendation or a failed reply is caught before it becomes a refund.
Other ai chatbots builds
Want this built for your team?
Tell us what you need. We'll scope it, quote it, and ship it observable — with a clear plan before any work starts.